STOCK ROOM ASSOCIATE - Zegna Outlet Serravalle What makes you, makes Zegna The legacy of Zegna would not exist if it weren’t for the unique skills of every person on our team; the makers, masters, designers and doers. Everyone contributes. As a Zegna Stock Room Associate, you will control and monitor all merchandise movements in and out of the boutique, ensuring that Zegna procedures are followed and that stock is managed according to business expectations. From the moment the customer enters the store, your operational contribution before and after assists and ensures the smooth running of the selling ceremony provided by your colleagues. This is a role we value highly in our organization. What makes up your day Step into a hands-on, minds-on work environment where every challenge and opportunity helps you realise your full potential. As a Stock Room Associate you will manage the return to vendor procedure for faulty items, return of garments and receipt of credit notes. You will prepare documentation for shipping. You will regularly update stock retail prices and will receive, check and confirm merchandise and issue merchandise invoices for intercompany transfers. You will manage the stock handling/movement of all end of season merchandise. You will contribute to and undergo the stock inventory process in collaboration with the Retail Operations department. You will generate and review the relative stock reports for stock management and control purposes. You will investigate any irregular stock patterns/issues by means of resolving missing deliveries, stock, transfers etc. You will manage all shipments and client deliveries. You will monitor the packaging stock levels and inform your stock manager to make the relative orders before current resources quantity could impact the sales experience. You will receive, check and confirm all employee uniform. Within this role you are responsible for ensuring the back of house store environment is always in immaculate condition. What makes you, makes our team To be successful in this role you are great with technology, people and are able to build professional relationships with your colleagues and various other company stakeholders. You are driven to achieve excellence, you have a strong operational focus and take initiative to really make the difference. Preferably, you have experience working in the retail operational sector within the luxury industry. You have a passion for retail operations and you connect with Zegna’s stories and heritage, as well as the quality that underpins the brand. What makes you, makes our legacy Through our vertically-integrated, sheep to shop approach, we strive to create exceptional products without compromising on quality of life for future generations. With over 500 stores and 6,500 employees worldwide, our success is inspired by our founder’s pioneering spirit and shaped by the expertise and integrity of every individual at Zegna.