Social network you want to login/join with:
(Senior) Customer Success Manager Italy, Cuneo
Client:
Location:
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
3147576622643675136337128
Job Views:
2
Posted:
26.05.2025
Expiry Date:
10.07.2025
Job Description:
Your mission
* You are responsible for our Italian customers and handle all communication .
* You introduce innovative payment processes for car dealer groups and other industries.
* You are responsible for training operational managers (remotely/on-site) on our product usage .
* You identify potential stumbling blocks in the onboarding process and work with customers and colleagues to resolve them.
* You oversee upgrades of our solution for existing clients.
* Through close contact with customers, you help improve our product and processes .
Your profile
* You have at least 5 years of experience in digital (multi) project management, with proof of successful projects.
* You work in a structured and organized manner, even under stress, managing multiple tasks simultaneously.
* You communicate clearly and confidently at C-level, even in tense situations.
* You are willing to travel to customer sites.
* You are native or bilingual in Italian, fluent in business English, and eager to work in a fast-paced environment.
* Experience in the automotive or software sector is a plus but not required.
Why us?
* Be part of one of Europe's most exciting FinTech scale-ups.
* Benefit from extensive training and development opportunities.
* Enjoy an open, transparent corporate culture where your ideas are valued.
* Possibility to work from home.
* Participate in monthly team events focused on team spirit and fun.
About Us
We are Aufinity, a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, we have developed bezahl.de, an all-in-one platform for digital payment management in automotive retail. Our product streamlines payment processes, saving time and costs, and enables car dealerships to offer fully digital payment options, including for large sums.
#J-18808-Ljbffr