Project Manager (PM) - SAP Academy for Services & Consulting - ITALY (Hybrid)
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The SAP Academy for Services & Consulting is a global development program designed for talent who are early in their career.
Who You’ll Become
As a Project Manager (PM) you will develop into a trusted advisor in the delivery of SAP software and services. Working closely with project managers and delivery leads, you will ensure successful execution, manage financial forecasting, backlog, and key project metrics for both SAP and customer stakeholders. You are a key player in driving operational excellence and supporting seamless delivery of customer engagements.
What You’ll Do
* Successfully complete a structured 12‑month learn‑and‑apply academy program.
* Participate in classroom learning, simulations, and real‑customer engagement scenarios.
* Work independently within defined policies, processes, and scope of responsibility.
* Contribute to key milestones across projects of moderate complexity.
* Collaborate effectively while managing work independently as needed.
* Provide regular, clear status updates to managers or project leads.
* Apply strong technical competence using relevant tools, procedures, and programming languages.
* Enhance existing systems and processes through sound decisions and solutions.
* Build collaborative relationships and communicate clearly, timely, and constructively across functions.
Expectations and Tasks
* Drive project implementation through successful client acceptance.
* Lead all phases of the project lifecycle from initiation to closure.
* Collaborate with customers, partners, and SAP leadership to manage and deliver projects effectively.
* Serve as a trusted partner to assigned customers, managing long‑term engagements holistically.
* Ensure high levels of customer satisfaction across managed projects.
What You Bring
* Bachelor’s or Master’s degree in STEM or Business.
* 1–3 years’ customer‑facing experience (consulting, project delivery or related roles).
* Proficient in Microsoft Excel (or comparable tools) with an analytical, detail‑oriented mindset and experience managing data‑driven reporting.
* A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast‑paced, evolving environment.
* Strong problem‑solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
* Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
* A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results‑oriented approach and the courage to take initiative.
* Demonstrated project management experience or training; familiarity with SAP Activate, Agile methods, MS Project, Jira or equivalent tools.
* Experience with risk management, budget/resource allocation, and coordinating multi‑party delivery teams.
* PMP, PRINCE2, or Agile certifications are a plus.
Meet Your Team
The Project Manager is a core role within SAP Customer Services & Delivery and works closely with account teams and service delivery organizations to ensure customers achieve measurable outcomes from their SAP investments.
The role collaborates with Customer Engagement Partners, Enterprise Architects, Data Architects, Success Experts, and delivery teams to provide a coordinated, outcome‑driven customer experience.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an e‑mail to Recruiting Operations Team: .
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 447753 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Job Segment: ERP, SAP, Project Manager, Compliance, Consulting, Technology, Legal
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