POSIZIONE: HOTEL & RESORT - Food & Beverage Manager
RETRIBUZIONE ANNUA LORDA:
SETTORE DI APPARTENENZA: Retail
DESCRIZIONE AZIENDA
On behalf of our esteemed international client leader in the Food & Beverage sector, we are looking for a Food & Beverage Manager that will be based in Milan.
Main Duties:
* Manage and monitor main KPI's of departments in all Food & Beverage areas.
* Achievement of department's business goals (sales and productivity).
* Identify customers' needs and respond proactively to all of their concerns.
* Preserve excellent levels of internal and external customer service.
* Lead F&B team by attracting, recruiting, training, and appraising talented personnel.
* Establish targets, KPI’s, schedules, policies, and procedures.
* Maintain relations with different stakeholders (HR, Marketing, Facility, Finance).
* Direct responsibility of a group of 100/150 coworkers in accordance with their first line of managers.
Key Experiences:
* University Degree or equivalent.
* 3 to 5 years minimum experience in a role of Food & Beverage Leader/Manager; preferably with experience in retail/luxury sector.
* Customer and service-oriented.
* Result focused.
* Good understanding of retail front-and back-office procedures.
* Experience in developing and implementing retail operational solutions, preferably in a retail or customer-oriented context.
* Excellent analytical and presentation skills.
* Ability to work with cross-functional teams at HQ/Markets levels.
* Travel flexibility.
Other Requirements:
* Combination of strategic, analytical, and pragmatic thinking.
* Entrepreneurial spirit and proactive.
* Excellent communication and interpersonal skills.
* Ability to work under pressure and multi-task.
* Positive attitude and flexible/adaptable to change.
Languages:
* English (fluent).
* Other languages are an asset.
Please send your CV to info@newvisionrecruitment.it with the subject "FOOD & BEVERAGE MANAGER MILANO".
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