Have you ever ordered a product on Amazon websites and wondered how it got delivered to you so fast, and what kinds of systems & processes are running behind the scenes to power the whole operation? If so, this role is for you.
The team: Global transportation services, Speed and Long-term Planning
- Operations is at the heart of the Amazon customer experience. Each action we undertake is on behalf of our customers, as surpassing their expectations is our passion.
- We improve customer experience through continuously optimizing the complex movements of goods from vendors to customers throughout Europe.
- Global transportation analytical teams are transversal centers of expertise, composed of engineers, analysts, scientists, technical program managers and developers. We are focused on Amazon most complex problems, processes and decisions.
- We work with fulfillment centers, transportation, software developers, finance and retail teams across the world, to improve our logistic infrastructure and algorithms.
- Fulfillment acceleration is one of those Global transportation analytical team. We are obsessed by rethinking our advanced end-to-end supply chain to make our deliveries even faster. Our overall mission is simple: we want Amazon to be the place where our customers can be delivered the next-day.
Key job responsibilities
You will support the team in defining the overall delivery speed strategy across Europe. This is a role for an exceptionally talented person passionate about delivering concrete improvement for our customers.
The role includes 60% analytical activities and 40% of stakeholder/project management
- Innovation & Stakeholder/Project management
- Use and share your insights with partner teams, to influence/build a roadmap of project to accelerate speed of deliveries in your country
- For the most complex and ambitious opportunities, quickly launch new pilots, and build scale-up business case with benefits, bottlenecks, risks and resources required
- For the algorithmic opportunities, work with teams of software developers and research scientists to design the next round of software innovation
- Lead regular business review with partner teams to monitor the progress of projects in the roadmap. Help into removing bottlenecks
- Consolidate progress into crisp and concise data-driven status updates. You will own reporting to Amazon senior leadership (VP-level).
- Data Analytics/Science
- Deep dive complex data using SQL (>10TB) to uncover actionable insights for known and unknown problems
- Use data to control/audit if our supply chain is behaving as expected, and automate the identification of improvement opportunities among dozens of dimensions
BASIC QUALIFICATIONS
- Bachelors degree or equivalent
- Significant experience in an analytical fields
- Proven experience in a project/program management role
- Ability and strong willingness to use data to answer first time asked questions, and solve large-scale ambiguous problems.
- Ability to lead and structure projects, in particular liaising and collaborating with internal partners to influence direction and roadmaps, despite competing priorities
- Strong oral and written communication skills are crucial, in particular the ability to synthesize clearly complex issues
- An entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in fast-paced environment
- Candidates must be able to think and operate at all levels (both strategically and tactically)
- Basic SQL knowledge
- English conversational language is required
PREFERRED QUALIFICATIONS
- Previous experience in Supply Chain or transportation roles is a plus
- Experience working with Tech teams is a plus
- Proficiency in SQL/Redshift is a plus