A leading global e-commerce firm located in Pisa, Italy, is seeking an Investigations Manager I. This role involves leading a team of investigations associates, managing performance metrics, and driving continuous improvement through data-driven decisions. Candidates should have a Bachelor’s degree and at least two years of leadership experience, particularly in contact center operations. Strong analytical skills and proficiency in Microsoft Office are essential for success. The company values an inclusive culture and supports workplace accommodations.#J-18808-Ljbffr