Accion Whitestown - Whitestown, IN 46075; 5628 WEST 74TH ST - INDIANAPOLIS, IN 46278
Description
Accion Performance is the science of supply chain and a Morales Group company. We take logistics to the next level by helping manufacturers and distribution centers control their supply chain operations. We design performance-based operational approaches that increase productivity and achieve operational objectives — allowing our customers to focus on core business objectives. Learn more: https://accion.work/
We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates. We stay gritty by embracing perseverance, resilience, and determination in overcoming challenges and achieving success together.
If you are ready to jump on board with a high growth organization, Accion Performance is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble and people-smart leaders to help pave the way.
The Position:
Manages the operational activities of Accion Services by warehousing customers’ accounts by overseeing the shipping, receiving, inventory, quality, communication, safety, and personnel.
The Duties:
* Embraces and promotes Accion Services core values.
* Provides world-class and proactive service by being the customers’ primary point of contact and advocate, scheduling regular check-ins, and actively looking for better ways to serve
* Manages the schedule for inbounds and outbounds for customers and vendors
* Ensures productivity requirements for each customer
* Manages the billing for each customer
* Leads daily huddles with the team to plan for the day, promote open communication, and for employee relations
* Manages each customer’s service level agreement (SLA) and tracks on-time shipping (OTS)
* Tracks errors and other KPIs
* Oversee all aspects of inventory management
* Prepares and presents reports as requested
* Manages the 5S program for the team’s zone
* Ensures all Associates are following safety protocols and proactively addresses realized or potential safety concerns
* Ensuring that all certification requirements are followed, tracked, and trained
* Identifies and resolves problems through root cause and corrective action (RCCA) analysis; escalates issues to the Warehouse Manager as appropriate
* Plans for next day’s success and tracks the progress of work in progress
* Write and updates work instructions as needed
* Consistently looks for opportunities to improve processes and quality
* Works alongside the Associates providing coverage when and where needed
* Travel to other Accion Services locations or customers’ sites may occasionally be required
* Always maintain a safe work environment and report all workplace injuries in compliance with company policy.
* Other duties and projects assigned
Supervisory Responsibilities:
* Interview, help with hiring decisions, and trains new Associates
* Oversees the team’s daily workflow; schedules the Associates and their tasks
* Provides constructive quarterly one-on-ones/performance evaluations
* Handles Associates’ discipline and termination per company policies
* Shares expertise with Warehouse Associates through training and coaching; trains new Associates on processes, procedures, and Accion Services culture
The Qualities:
* High school diploma or equivalent required
* Three+ years of relevant warehouse leadership experience with direct reports
* Ability to operate various forklifts and similar equipment and train equipment operators
* Excellent verbal and written communication skills; highly proficient in the English language
* Thorough understanding of warehouse policies and procedures
* Thorough understanding of basic OSHA and operational safety standards
* Motivated, energetic, and growth-oriented
* Proficient with Microsoft Office 365, Adobe Reader, WMS/IMS, Box, and other relevant applications
* Health insurance – Medical, vision, dental and life insurance plans available.
* Disability Insurance – Short-term and long-term coverage.
* Paid Baby Bonding Time – because family is important.
* Competitive PTO
* 401k Plan - for saving for the future.
* Professional Development – From our Udemy partnership to monthly workshops to continuing education stipends – we believe in developing our team.
* A culture of Giving Back – 16 Paid Volunteer Hours
* Passport Program – we want to keep the team engaged in the culture we’ve built.
What we value:
Be Humble
Show up with no Ego and serve others.
Be Courageous
Be willing to step out for what is right and use your voice.
Be a Light
Shine bright when there is darkness.
Accion Performance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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