Overview Be An Essential Part Of Everyday Life DHL Supply Chain is the global leader in contract logistics, committed to delivering innovative, high-value solutions to its customers.
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We are currently looking for a Business Controller (Open Book Controller) dedicated to a strategic customer.
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This role ensures accurate and transparent financial management of Open Book contracts by developing and maintaining tariff models in line with contractual agreements.
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Acting as a key business partner to Operations and Contract Management, the Business Controller (Open Book Controller) ensures alignment between operational performance, financial results, and contractual structures, with direct interaction with the customer.
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ResponsibilitiesDevelop and manage Open Book tariff models in line with contractual agreements
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Prepare monthly Open Book invoices and support the approval process with the customer
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Deliver detailed financial reporting to the client, ensuring accurate cost allocation consistent with contractual structures
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Perform monthly variance analysis versus Budget and Forecast, focusing on costs and operational drivers (e.g., FTEs, volumes, productivity)
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Manage quarterly and annual true-up processes, ensuring reconciliation between reporting and accounting data
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Certify recharged costs based on service contracts, purchase orders, and supplier invoices, in coordination with Accounting, Operations, and Support Functions
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Support audits performed by the customer or external auditors
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Lead the Open Book budgeting and forecasting process, including what-if analyses on volumes and cost drivers
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Contribute to DHL Supply Chain reporting, planning, and forecasting cycles
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Drive continuous improvement and productivity initiatives within the contractual framework
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Act as a business partner to Operations and Contract Managers, providing ad hoc financial analysis and support for both internal stakeholders and the customerWhat We’re Looking ForDegree in Economics or a related field
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At least 10 years of experience in Controlling
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Solid experience in cost center controlling (profit center exposure is a plus)
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Background in structured and complex environments;
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experience in contract logistics is an advantage
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Strong proficiency in Microsoft Office
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Fluent English, both written and spokenKey CompetenciesProblem solving: structured and solution-oriented approach focused on achieving targets
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Teamwork: strong cross-functional collaboration skills
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Decision making: ability to assess alternatives and take informed decisions
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Resilience: ability to operate effectively under pressure and manage multiple priorities