Front of House Manager
Responsible for overseeing the efficient running and profitability of all banqueting operations, providing excellent and personalized guest experiences, and leading and coordinating the banqueting teams. Relates well to guests and coworkers. Reports to Restaurant Manager.
Main Duties & Responsibilities
* Organize and supervise all banqueting operations as planned by the Events Office and/or F&B Manager.
* Manage and develop staff in everyday operations according to our standards and procedures.
* Maintain a professional relationship with guests and colleagues.
* Anticipate guests’ needs and handle guest complaints.
* Inventory and requisitions – assist in monitoring stock levels and ordering replacement deliveries, avoiding waste.
* Ensure compliance with health and safety regulations.
Requirements
* Experience providing exceptional customer service.
* Friendly and attentive demeanor with the ability to answer questions, provide recommendations, and ensure a positive dining experience for guests.
* Strong communication skills to interact with guests, take orders accurately, and communicate with the kitchen and other staff members.
* Professional experience within the same role for a minimum of 3 years.
* Fluent in Italian and English. Third language preferred.
Benefits
* Seasonal Labor contract according to C.C.N.L. Settore Turismo.
* Complimentary nights worldwide as per Belmond Discovering policy.
* Career opportunities within Belmond.
* Complimentary meals on duty.
* Uniforms dry cleaning.
* Lodging and residence cleaning for non-residents.
About Us
Caruso, a Belmond Hotel, is a romantic haven set high above the Amalfi Coast. This elegant 11th-century palace boasts lush layered grounds, access to a private beach and cinematic panoramas between sea and sky. One of the world's most iconic wedding destinations, Hotel Caruso is a dream‑like setting for dazzling memories.
'With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.'
Caruso is part of the Belmond & LVMH Family, a global collection of iconic hotels, trains and river cruises, creating exceptional experiences worldwide.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Management and Manufacturing
Industries
Travel Arrangements
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