Ph3Overview /h3pA career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. /ppPosition: CLIENT ADVISOR - Categorie Protette (L.68/99) - The Mall Leccio. For our boutique in The Mall Leccio we are currently looking for a highly motivated Client Advisor with a strong passion for creating an exclusive experience for our customers. We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and with a strong interest for our brand and our product. /ph3Responsibilities /h3ulliMaster the client journey; /liliCreate customer emotion and desire; /liliEngage existing and prospect clients as per weekly plan defined by store management; /liliDeliver the Valentino Couture service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell); /liliFocus on development and retention of existing clients, recruitment of new and potential ones; /liliEngage the client through every selling opportunity - walk in, private appointment, phone consignments; /liliActively participates to the sales in partnership and oto appointment routine. /li /ulh3Operations and visual /h3ulliDeal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints); /liliEnsure product good maintenance, replenishment on the floor; /liliKnow the warehouse stock of all categories in order to ensure re-stock shelves and maximize sales; /liliRespect administration and operations procedures; /liliLiaise with the in-store visual to follow display guidelines; verifies and reports all relevant information to store management. /li /ulh3Qualifications /h3ulliRetail experience; /liliExcellent interpersonal and effective communication skills; /liliFluency in English and Italian is essential, second language is preferred; /liliBe a team player with a pro-active attitude /liliHigh fashion knowledge /liliAbility to adapt to changing needs of the company as necessary /liliMust have client network in luxury environment /li /ulpThe Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world. /p /p #J-18808-Ljbffr