Mercier Consultancy MD is thrilled to announce exciting Italian speaking job opportunities in Greece! We are seeking passionate individuals who are eager to start a new adventure in a vibrant environment with a fully paid relocation package. This role is ideal for those looking to enhance their career while enjoying the beautiful culture and lifestyle Greece has to offer.
Key Responsibilities
* Provide comprehensive support for Italian-speaking clients through various channels, including phone, email, and live chat.
* Assist customers with inquiries, service-related questions, and product information to enhance their experience.
* Document all customer interactions accurately in our CRM system to maintain quality service standards.
* Resolve customer complaints and issues efficiently while ensuring satisfaction.
* Collaborate with internal teams to improve processes and enhance overall customer experience.
* Keep abreast of company offerings, policies, and industry trends to provide informed assistance to clients.
Requirements
* Fluency in Italian (both written and spoken) is required; knowledge of English is an advantage.
* Previous customer service or support experience is desirable.
* Strong communication and interpersonal skills, with a commitment to customer satisfaction.
* Ability to multitask effectively and thrive in a fast-paced environment.
* Familiarity with CRM systems and customer support tools is a plus.
* A positive, proactive approach to problem-solving and customer engagement.
* Willingness to relocate to Greece, with all relocation costs covered by the company.
Benefits
* Competitive Monthly Salary
* Monthly Performance Bonus
* Fully Paid Relocation Package
* Fully Paid Training
* Health Insurance
* And Much More...