Principal Program Manager, Prime Video Global Shared Services Operations
Job ID: 10390799 | Amazon Europe Core Sarl
Prime Video brings together the world's best creators with the most passionate communities in a way that no other entertainment brand can. As the Principal Program Manager for Global Shared Services (GSS), you'll serve as a senior strategic leader driving enterprise-wide transformative initiatives, establishing organizational resilience through business continuity planning, and leading sensitive strategic programs requiring executive-level coordination and discretion. You will shape the strategic direction of GSS operations while establishing governance frameworks that influence global business outcomes.
Key Job Responsibilities
- Lead organizational-wide transformation programs with business impact and visibility across PVS.
- Serve as strategic advisor between GSS leadership and stakeholders, driving organizational strategy and long-term roadmap planning.
- Influence product development strategy, investment priorities, and resource allocation decisions across the organization.
- Navigated ambiguity while establishing clarity, direction, and scalable frameworks for complex, cross-organizational initiatives with business-wide dependencies.
- Lead organizational design initiatives, structural transformation programs, and business planning scenarios.
- Establish frameworks for strategic partnerships, vendor assessments, and high-stakes negotiations.
- Develop business case frameworks for major investment decisions and strategic resource allocation.
- Deliver strategic recommendations and influence executive-level decision-making across global organizations.
- Build and maintain trusted advisor relationships with senior leadership, driving alignment across complex organizational structures.
- Develop executive communication strategies, facilitate strategic planning sessions, and navigate organizational dynamics to drive consensus.
- Represent GSS in cross-organizational strategic planning and investment forums.
Basic Qualifications
- Experience in program management, tech program management, or related fields
- Bachelor's degree, or experience in Engineering, Operations, Business Administration, or a related field
- Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience defining roadmap strategy and prioritizing deliverables for your team products
- Experience in stakeholder management, including influencing executive level global leaders
- Experience communicating and presenting to senior leadership
Preferred Qualifications
- Master's degree, or MBA in business, data science, public administration, finance, engineering, human resources or related field
- Experience in e-commerce, digital products or entertainment industries
- Experience creating and implementing large-scale organizational programs
- Experience in auditing, risk management, compliance, program management, or quality management systems
- PMP certification, or SCRUM/Agile, SAFe certification
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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