About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe the best way to enable our people to deliver exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing familiar faces, welcoming new ones, and treating everyone with respect. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create lasting impressions. We believe life is richer when we truly connect with people and the world around us.
About the location:
Iconic elegance in Milan’s most fashionable neighborhood. A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the center of Milan’s Fashion District. Enjoy frescoed high-ceilinged rooms, authentic Italian dishes on the airy veranda, and relaxing massages in our modern Spa.
About the role:
The Host(ess) is the first point of contact for guests in our restaurants and is key to designing memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. It reports to the Restaurant Manager and is part of the Zelo Restaurant team.
What you will do:
* Welcome guests and provide exceptional service during their dining experience in collaboration with the server team.
* Manage the host stand, review reservation bookings, and recommend table setups.
* Ensure cleanliness of each dining area, make improvements as needed, and check tables before opening.
* Develop a thorough knowledge of menus, ingredients, and restaurant information.
What you bring:
* One to two years of experience in Food & Beverage outlets; experience in luxury hotels is a plus.
* Ability to operate computer systems related to food & beverage services.
* Strong communication skills.
What we offer:
* Competitive salary, wages, and comprehensive benefits.
* Excellent training and development opportunities.
* Complimentary dry cleaning for uniforms.
* Meals at our employee restaurant.
* Employee initiatives including themed parties and ESG events.
* Recognition programs and career growth opportunities with global potential.
Schedule & Hours:
This position is based at Four Seasons Milan, offering a fixed-term contract. Candidates must have the legal right to work in Italy and be fluent in English and Italian.
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