PpA career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. /ppMaison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. /ppPosition:strongCLIENT ADVISOR - Serravalle /strong /ppFor our boutique in Serravalle, we are currently looking for a highly motivated Client Advisor with a strong passion for creating an exclusive experience for our customers. We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and with a strong interest for our brand and our product. /ppstrongResponsibilities will include: /strong /ppClient /pulliMaster the client journey; /liliCreate customer emotion and desire; /liliEngage existing and prospect clients as per weekly plan defined by store management; /liliDeliver the Valentino Couture service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell); /liliFocus on development and retention of existing clients, recruitment of new and potential ones; /liliEngage the client through every selling opportunity - walk in, private appointment, phone consignments; /liliActively participates to the sales in partnership and oto appointment routine. /li /ulpOperations and visual /pulliDeal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints; /liliEnsure product good maintenance, replenishment on the floor; /liliKnow the warehouse stock of all categories in order to ensure re-stock shelves and maximize sales; /liliRespect administration and operations procedures; /liliLiaise with the in-store visual to follow display guidelines; verifies and reports all relevant information to store management. /li /ulpstrongQualifications: /strong /pulliRetail experience /liliExcellent interpersonal and effective communication skills /liliFluency in English and Italian /liliBe a team player with a pro-active attitude /liliHigh fashion knowledge /liliAbility to adapt to changing needs of the company as necessary /liliMust have client network in luxury environment /li /ulpThe Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world. /p /p #J-18808-Ljbffr