Overview Join to apply for the Teamleader Customer Service m/w/d role at Gabriel-Chemie Group. Responsibilities Coordination of an international team (Spanish, UK & Italian sites). Source of information and competent contact for national and international customers. Solution-oriented customer care in collaboration with our application technology and field service. Calculation of offer prices, creation and follow-up of offers. Order processing including invoicing. Interface management with supply chain and logistics as well as independent delivery date coordination. Administration of customer data and dunning correspondence in collaboration with accounting. Coordination of complaints processing. Support for and coordination with the Area Sales Teams. Qualifications Completed professional education and a minimum of 5 years of relevant business experience in customer service/internal sales – ideally in an industrial international production company. Fluency in Spanish, English and Italian (at least C1) is a must; every other language is an asset. Experience in managing international teams is a must; experience in managing teams in different locations is an advantage. Very good IT user knowledge, especially Office (Microsoft) and ERP systems. A customer-oriented, assertive personality with an independent and solution-oriented way of working. Communication skills, ability to work in a team, reliability and flexibility. Benefits We offer you a long-term position in a well-established family business as well as a varied and challenging range of tasks with plenty of creative freedom. Become part of a dynamic, international team and grow together with us! Comprehensive training and continued education as well as attractive social benefits. Application information Richten Sie Ihre aussagekräftige Bewerbung mit Ihren Gehaltsvorstellungen bitte an: Ms. Lisa Kienbink, MA, karriere@gabriel-chemie.com. Gleich online bewerben. Seniority level Mid-Senior level Location FARA GERA D'ADDA Employment type Full-time Job function Other Industries Plastics Manufacturing J-18808-Ljbffr