A Bar Manager takes responsibility for the financial success of the Cone Club Bar. They have a range of duties, including administrative, leadership and practical tasks. Their main function is to ensure that they serve and run the bar efficiently and that the customer has the best possible experience. They are also responsible for the success and development of their staff. Their main duties and responsibilities include:
Leading a small team of bar by example, pitching in to help with drink mixing or table service where necessary
Ensuring that the front-of-house is fully staffed, particularly during peak times
Meeting sales and profitability targets
Creating a welcoming environment for customers
Ensuring consistent, high quality beverages are served to customers
Dealing with customer feedback and providing adequate solutions to customer complaints
Creating a positive work environment for staff and encouraging their career development
Monitoring inventory of beverages to ensure adequate stock
Overseeing the cleanliness of staff and the physical bar area and paying attention to possible health hazards and regulation violations.
A Bar Manager needs at least two year of experience working within a busy bar, pub or restaurant environment. Excellent knowledge of the day-to-day running of a bar is essential for success in the role.
A Bar Manager requires leadership experience and should have proven experience managing accounts, taking payments and setting budgets. Experience meeting sales targets is essential, while experience in marketing is looked upon positively. Experience in a customer-facing role and providing excellent customer service is a must in this position.
Bar Manager education and training requirements
At least 2 years' experience in the position;
knowledge of English and Italian;
strong leadership skills.