The future looks like you
C&A, founded in the Netherlands in 1841, is a successful and innovative multinational retail company that, for six generations, has been offering trendy clothing at affordable prices for men, women, and children.
In Italy, C&A has been present since 2008.
Before applying, please review our Data Protection Policy:
Your responsibilities
* Provide customers with a positive shopping experience by assisting them in a friendly and efficient manner, presenting products attractively to ensure customer satisfaction and loyalty.
* Achieve sales targets by identifying and optimizing sales opportunities. Maintain general knowledge of store sales and product offerings.
* Manage commercial activities: know the available products across all store sections; share ideas with the Store Manager to promote priority products; understand collection details such as sizes and prices. Execute circulars related to transfers and sales.
* Analyze the competition: stay informed about market trends and competitors.
* Support visual merchandising: assist in daily execution of visual guidelines, organize sales plans, and ensure proper product replenishment and density.
* Customer focus: proactively and personally engage with customers, follow the customer service phases of the ONE SMILE, ONE SOLUTION program, and relay customer feedback or suggestions.
* Teamwork: communicate clearly and fluently, assist colleagues, and participate in training new and temporary staff.
* Procedures: understand and adhere to company procedures and guidelines, including store opening/closing, organization, stock replenishment, campaigns, and inventory. Follow safety and risk prevention norms.
* Communication: ensure clear and effective communication with all stakeholders to achieve objectives.
What you bring
* Experience in customer service and sales.
* Politeness and respect towards customers and colleagues at all times.
* Service-oriented attitude.
* Commercial awareness.
* Ability to work in a team.
* Open and fluent communication skills.
* Flexibility, openness, and willingness to learn.
What we offer
* Training courses
* 20% discount in our stores
* Positive working environment
* International company
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