At Grupo Planeta, we are looking for a Certification Office Specialist (Temporary)to join our team in the Rome Business School. MISSON: The Certification Office Specialist will play a crucial role in ensuring the accuracy and efficiency of certification processes related to academic programs offered by the Rome Business School. Key Responsibilities: Certification Process Management: - Oversee the end-to-end certification process for various academic programs, ensuring compliance with internal and external regulations and timely manners. - Collaborate with academic departments to collect and verify required documentation for certification purposes. Database: - Maintain an accurate and up-to-date certification database, tracking the progress of certification requests and ensuring data integrity. - Generate reports and summaries on certification activities for internal and external stakeholders. Communication and Coordination: - Serve as a liaison between students, faculty, and relevant administrative departments to facilitate smooth certification procedures. - Communicate certification requirements and updates to stakeholders in a clear and timely manner. Policy Adherence: - Stay informed about changes in certification regulations and standards relevant to business education. - Ensure that certification processes align with institutional policies and industry best practices. Customer Service: - Provide excellent customer service to students and alumni seeking certification, addressing inquiries and resolving issues in a professional manner. - Collaborate with the Student Services team to enhance the overall student experience. Requirements: - Bachelor's degree in a relevant field. - Previous experience in adminstrative tasks, certification, academic administration, or a related field is preferred. - Strong organizational skills with meticulous attention to detail. - Excellent communication and interpersonal skills. - Proficiency in English and Italian; knowledge of Persian is a plus. - Familiarity with relevant certification regulations and procedures. If you are looking for a challenge, we are waiting for you!