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Team Leader - Package Specialist SCM SD 
role at 
IBM. 
Introduction In this role, you will have the opportunity to work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we provide deep technical and industry expertise to a diverse range of public and private sector clients worldwide. Our Delivery Centers deliver locally based skills and technical knowledge to help clients drive innovation and accelerate the adoption of new technologies. You will collaborate with experts from various industries to advance the journey of Hybrid Cloud and Artificial Intelligence for some of the world’s most innovative and prominent companies. 
This role offers the chance to make meaningful contributions and introduce significant innovations for our clients, supported by a network of strategic partners and IBM’s cutting‑edge technology platforms. Curiosity and a continuous pursuit of knowledge are at the core of success at IBM Consulting. In this position, you will face new challenges, bring fresh ideas, and develop creative solutions that will have a lasting impact across a broad client network. 
Your Role and Responsibilities As the SAP SD Team Leader, you will lead the team in managing, configuring, and optimizing SAP sales and distribution solutions. You act as the key liaison between the business and the technical team, ensuring that user requirements are thoroughly understood and translated into effective solutions. You oversee the analysis of requirements gathered from stakeholders, work closely with business managers to ensure every process—from order management to billing—is correctly implemented while meeting timelines and quality standards. 
Your role also involves coordinating configuration activities of the SD module, ensuring consistent customizations that integrate well with other SAP modules such as MM, FI/CO, and WM. You monitor testing phases, support functional testing, execute UAT, and resolve issues. You provide continuous end‑user support, manage support requests, analyze problems, and guide the team toward optimal solutions. Additionally, you maintain functional and technical documentation and organize training sessions for both the team and users, fostering internal skill development and best practices. Finally, you play a key role in planning and managing team activities, maintaining effective communication with project managers and other business units to ensure SAP SD projects are delivered on time and with high quality results. 
Required Technical and Professional Expertise 
Extensive hands‑on experience in configuring and supporting SAP Sales and Distribution (SD) processes, including order to cash, pricing, billing, delivery, and credit management. 
Solid understanding of integration points between SAP SD and other modules such as MM, FI/CO, WM, and CRM. 
In‑depth understanding of sales, distribution, and logistics business processes, with the ability to align SAP solutions to meet business needs. 
Experience coordinating SAP implementation and upgrade projects, managing timelines, risks, and stakeholder communication. 
Ability to analyze complex business scenarios, troubleshoot issues, and design effective solutions within SAP SD. 
Excellent verbal and written communication skills, capable of interacting with technical teams, business users, and senior management. 
Experience in preparing test plans, coordinating user acceptance testing (UAT), and producing clear functional and technical documentation. 
Commitment to staying updated with the latest SAP SD features, industry trends, and best practices. 
Preferred Technical and Professional Experience Experience with SAP S/4HANA SD migration or implementations, knowledge of SAP Fiori apps related to sales and distribution, and familiarity with Agile/Scrum methodologies (optional). 
Seniority Level Mid‑Senior level 
Employment Type Full‑time 
Job Function Management and Manufacturing 
Industries IT Services and IT Consulting 
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