Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need is just a tap away. To be better is a never-ending pursuit and revolutions don’t happen overnight. But, together, we can forever change the way people stay, for the better.
We are looking for someone who breathes hospitality operations and is energized by the opportunity to maximize, motivate, and inspire a team to deliver an amazing Sonder guest experience. Our Sonder locations are distributed across a city in different shapes, sizes, ages, and styles, and we pride ourselves on offering a hotel-like service. That’s what you’ll own.
Life at Sonder
We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It’s the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out to find out more about our Culture and Principles.
Given Sonder's global expansion plans, there will be extraordinary opportunities for personal and professional growth for the right candidate.
We are seeking an operations-focused, high-performance, energetic, detail-oriented, organized, hospitality-passionate, and excellent communicator to join our team.
As a Facilities Manager / Lead you will be responsible for ensuring that our facilities operate efficiently and safely, providing an optimal environment for our employees and customers. You will work closely with various departments to coordinate and oversee all activities related to facility management and maintenance.
AT SONDER, YOU WILL BE RESPONSIBLE FOR:
1. Planning, coordinating, and overseeing the overall management of facility maintenance, including preventive and corrective maintenance, external service management, and improvement projects.
2. Managing and supervising maintenance teams to ensure the proper functioning, safety, and functionality of the facilities within our hotels.
3. Developing and implementing facility management policies and procedures to optimize operational efficiency and minimize costs.
4. Coordinating with external vendors to ensure compliance with technical-legal requirements according to the standards set by relevant regulations, as well as for repairs or extraordinary maintenance that must be carried out by certified external companies.
5. Conducting regular inspections of facilities to identify and address maintenance, safety, or regulatory compliance issues.
6. Managing quotations/budgets and resources for facility maintenance and improvement activities, ensuring efficient use of financial resources.
7. Serving as the primary point of contact for all facility-related issues and proactively resolving any problems that arise.
8. Maintaining records of maintenance operations, repairs, inspections, and other aspects related to facility management.
WHAT WE ARE LOOKING FOR:
9. Bachelor's degree in MEP engineering or similar technical background
10. Demonstrable experience in similar roles
11. Solid knowledge of facility systems and equipment, including HVAC, plumbing, electricity, fire safety, as well as their requirements according to local regulations
12. Excellent interpersonal communication skills and the ability to interact with different levels of staff and stakeholders.
13. Strong analytical skills and the ability to make data-driven decisions.
14. Results-oriented and able to work under pressure in a dynamic environment.
15. Relevant certifications in facility management, health and safety, or related areas will be considered favourably.
#LI-Onsite
Benefits
We offer attractive employee travel perks for any Sonder location as well as competitive stock, health and lifestyle benefits. For eligible employees, benefits may include:
16. Competitive compensation
17. Generous stock plan
18. Medical, dental and vision insurance (where applicable)
19. Flexible vacation
20. Wellness and volunteering days
21. Annual free credits and discounts to stay in Sonders
22. Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
Learn More About Sonder
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Equal Opportunity
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. is one of Sonder’s Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.
As part of our commitment to creating a workplace open to all, we have created, also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .