Job ID: | Amazon Data Services, Inc.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As an Amazon Field Engineering (FE) Manager, you will manage a team that provides full life-cycle support to AWS Leased/Owned Data Centers from design inception through site improvement and maintenance. Your team will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to expand and support our large and growing portfolio.
Responsibilities
- Hire, coach, and develop employees that demonstrate Amazon Leadership Principles.
- Manage team and individual performance, including promotions.
- Create and improve metrics, driving efficiencies in repeatable work.
- Apply high judgement to make trade-offs on competing business needs.
- Establish strategic direction of the Cluster and Regional APJC team, and influence roadmaps of technical or business partner teams.
- Identify resource requirements and gaps, establishing a regional team roadmap to success.
- Work directly with partner teams to implement new and improve existing processes and procedures, within their region and propagate globally where necessary.
- Drive strategic communication, providing a technical strategy with limited guidance within their assigned Region.
- Identify risks and complexity to unblock engineers and partner teams.
- Drive team timeliness, quality, operational stability and success meeting customer requirements/business objectives. Identify opportunities to simplify, optimize, and reduce overhead.
- Establish and/or streamline metrics, development, engineering, test, and operational excellence best practices. Share best practices with peers.
- Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design).
Qualifications Basic Qualifications
- Bachelor’s Degree in Electrical/Mechanical Engineering or equivalent experience.
- 1+ cumulative year of experience managing or leading an engineering team. IC to M path is acceptable.
Preferred Qualifications
- Organized, with the ability to set priorities and meet deadlines and budget.
- Excellent leadership and problem-solving skills.
- Understanding of both mechanical and electrical equipment/design related to data centers (Including but not limited to: uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers (air-cooled and water-cooled), pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc.).
- Ability to develop solutions and execute plans on complex projects.
- Previous ownership of fast-track design/build projects and/or multiple significant upgrade projects.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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