PstrongII Maitre /strong /ppbr/ppAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates. /ppThis is the Hyatt Touch. /ppWe are seeking a dynamic, outgoing, and enthusiastic Maître with a strong Food and Beverage background to join our passionate team at Thompson Hotel Rome. /ppThe II Maître will be responsible for Restaurant operations, ensuring efficient service and meaningful experiences for guests. /ppThe role involves handling guest and employee inquiries courteously and efficiently, and reporting problems with prompt follow-up. /ppbr/ppstrongKey Responsibilities /strong /ppOutlet Operations Management /pulli Manages the day-to-day operations of the assigned outlet, ensuring service consistency and guest satisfaction. /lili Handles guest and employee inquiries courteously and efficiently, escalating issues only when necessary and ensuring prompt follow-up. /lili Maximizes team productivity through effective scheduling, multi-skilling, and motivation. /lili Aligns operations with Hyatt’s brand standards and corporate strategy. /lili Collaborates closely with kitchen, events, and other departments to ensure seamless operations. /li /ulpbr/ppstrongFinancial Quality Control /strong /pulli Monitors and controls food and labor costs to achieve or exceed budget targets. /lili Supports inventory management, cost audits, and system controls to drive profitability. /lili Ensures the team maintains high standards of grooming, punctuality, and professionalism. /lili Stays updated on market trends and competitor offerings. /li /ulpbr/ppstrongPeople Talent Development /strong /pulli Acts as a strong leader, training, and developing the team. /lili Delivers ongoing training and coaching on service excellence and product knowledge. /lili Supports the creation of a supportive, inclusive, and high-performing team environment. /li /ulpbr/ppstrongQualifications /strong /pulli Experience: Minimum of 1-2 years of solid experience as an Outlet Manager or similar supervisory role in a large 5-star luxury hotel or fine dining restaurant. /liliSkills: Strong leadership, coaching, and team development skills. /lili Business Acumen: Proven track record of working with timelines and targets in a high-demand business environment. /lili Education: Diploma in Hospitality or other relevant fields is preferred. /lili Language: Eloquent in English communication (written and spoken), Advanced English level (B2+). Highly conscientious and diligent. /li /ul