AboutBusiness Assurance
We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios. Responsible for achieving personal sales target related to commercial customer segment through cross selling and the engagement of new commercial customers.
The main areas of responsibility are:
Ensure the achievement of a personal sales target through cross selling of all service lines on existing customers and new sales on commercial prospects
Ensure speed in answering to customer needs generating new quotations and contracts
Responsibility on sell pricing according to Chart of Authority Document in charge
Ensure follow up to marketing campaigns and other sales initiatives.
Ensure information continuous update in the companys CRM
Support Territorial Sales Area Manager to manage scope extension and project update to guarantee a good data entry in CRM
Provide an adequate system of reporting to Sales Manager
Reporting lines:
The Commercial Customer Officer reports to the Sales Manager North
Location: Vimercate office is preferred
Please send your CV in English.
We are offering a challenging, varied and responsible job in a dynamic and international environment. You will have plenty of opportunities for personal growth, according to our 70-20-10 philosophy: 70% learning on the job, 20% coaching and 10% training. Naturally, the position is rewarded appropriately, including attractive fringe benefits.
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
Previous experience in similar roles in sales/ back-office
Experience with customer relationship management in different channels (telephone, email, chat)
Knowledge or experience in certification sector is preferred
Excellent communication and customer service skills
Fluent Italian, good level of English
Advanced MS Office skills
Power BI knowledge will be an asset
University degree
Personal characteristics:
Ability to work both independently and in a team
Result-driven mindset, strong problem solving skills
Willingness to learn and develop
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