Role Summary - Administrative Assistant Operations Provide general administrative support.
Research and prepare a wide variety of information requests, drawing data from a variety of sources within and outside the department.
Route or answer routine correspondence and maintain confidential department records and files.
Responsibilities & Requirements:
- Administration – Produce, update, and provide support on documents, databases, and other departmental systems; use expertise to help improve processes.
- Office and Organizational Skills – Ability to be resourceful and proactive, utilizing strong organizational skills and time management.
- Correspondence – Prepare emails, reports, agendas, and meetings notes as needed.
- Data Collection and Reporting – Collect and organize data using pre-set tools, methods, and formats to generate standard reports.
- Document Preparation – Prepare required documents and tracking using a variety of applications such as Microsoft Office and other standard office software.
- Data Compliance – Works to understand data collection, processing, and protection rules and regulations to achieve compliance that matches organization objectives and applicable laws.
- Business Meetings/Events Arrangement - Schedule appointments, arrange meetings and conferences, and organize travel plans, as needed.
- Operational Compliance – Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure adherence to those standards.
- Sales – Customer offers & orders registration on SAP in collaboration with other internal entities.
- Management of Customer/Client portal (internal registration and docs uploading)
- Procurement - Support others by carrying out a range of procurement activities on SAP.
- Other duties as assigned/Support colleagues in daily activities.
Preferred Experience / Skills:
- Software: Good knowledge on SAP and Excel.
- Invoicing & data transmission, declaration of intent, VAT exemptions;
- Customer Service:
o Knowledge of customer service principles and practices
o Ability to mange several Orders in parallel.
Work to plan, organize, and prioritize activities to efficiently meet business objectives.
o Manage NCR & claim.
- Verbal Communication – Uses clear and effective verbal communication skills to express ideas and request actions.
- 2 years relevant experience in similar Company or GDO