Overview
Title: Infrastructure Support Engineer – Windchill
Location: VIA PINEROLO AIRASCA (TO), Italy
Duration: 12 Months - Extendable
Job Summary
We are seeking a skilled Infrastructure Support Engineer to manage and support complex IT infrastructure supporting Windchill environments. The role requires hands-on expertise across Windows / Linux servers, virtualization, networking, storage, backup, and database clusters.
Key Responsibilities
* Manage and support Windows Server environments, including AD, DNS, Hyper-V clusters, and physical servers (HPE, Dell).
* Administer Linux systems (RHEL), perform patching, automation (Bash scripting), and troubleshooting.
* Support and maintain MS SQL Clusters, MySQL, and Azure SQL PaaS solutions.
* Configure and troubleshoot enterprise networking devices (Cisco, Aruba), VPNs, firewalls (ASA / Checkpoint), and Layer 2 / 3 technologies.
* Manage SAN storage (Dell EMC, NetApp, HPE), provisioning, zoning, RAID groups, and firmware upgrades.
* Administer Veritas NetBackup and Dell EMC DD3300 backup appliances, including job scheduling, restore, replication, and monitoring.
* Perform DR testing, system monitoring, performance tuning, and capacity planning.
* Maintain system documentation, SOPs, and adhere to ITIL processes.
Required Skills
* Strong hands-on in Windows Server, Hyper-V, MS Clusters, and Azure.
* Proficiency in RHEL / Linux administration and shell scripting.
* Experience with MS SQL Server (2012–2022), clustering, backups, and HA solutions.
* Solid understanding of enterprise networking, firewalls, and security.
* Proven SAN / NAS administration experience and backup solutions.
* Excellent troubleshooting, documentation, and communication skills.
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