Job Title: Junior IT Retail Support – Fixed-term Contract of 1 Year (f/m/d) (100%)
Company Overview:
Triumph Group is a global leader in the lingerie sector, with products sold in over 80 countries and a network of more than 2,300 points of sale. We are committed to quality and excellent service to satisfy our demanding consumers.
Learn more about Triumph:
* www.triumph.com
* Facebook
* Instagram
* LinkedIn
Position:
Our Retail Operation Department in Segrate is looking for a Junior IT Retail Support on a fixed-term contract of 1 year.
Your Responsibilities:
1. Maintain strong internal relationships with Sales & Product teams to support marketing plans.
2. Provide 1st and 2nd Level Support for SHOP POS infrastructure, applications, and software.
3. Implement and replace SHOP Hardware.
4. Prepare, test, pack, and send POS hardware to/from stores.
5. Provide remote and on-site support in stores.
6. Support projects such as ePOS, CRM, Mercury, etc.
7. Train shop staff on relevant systems and hardware.
Your Ideal Profile:
1. Open to testing and using new technologies and products.
2. Interested in understanding system relationships and incident root causes.
3. Fluent in English and Italian, capable of presentations, memos, and documents.
4. Analytical and reliable.
5. Willing to troubleshoot on-site in stores.
What We Offer:
We foster a supportive environment, emphasizing diversity, respect, and collaboration. Triumph is committed to sustainability, responsible leadership, and employee development through initiatives like the Triumph Learning Academy. We value gender equality and diversity, with women representing over 50% of our workforce.
Interested candidates are encouraged to submit their CV in English via the application link.
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