How will you make an impact? You will:
1. Ensure a unique and exceptional client experience during each client interactions, transmitting the vision and values of the Maison
2. Cultivate strong client relationships and develop client loyalty
3. Meet individual and boutique targets, both quantitative and qualitative, including the ones related to CRM initiatives
4. Deliver excellence in operations: aftersales, VM, inventories etc
How will you experience success with us?
5. Have previous experience at the highest levels of luxury in retail
6. Be confident, organized, efficient, with a great attention to detail, result and action-oriented with strong entrepreneurial mindset
7. Be independent and autonomous with excellent interpersonal skills
8. Have a solid understanding of the retail world, including selling ceremony, KPIs, competitors
9. Be fluent in English and Italian, additional language will be a plus
10. Be available to work in Cernobbio, Villa D'Este boutique
What makes our group different?
Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.
11. We value freedom, collegiality, loyalty and solidarity
12. We foster empathy, curiosity, courage, humility and integrity
13. We care for the world we live in
Your journey with us:
During the interview process, you will have the opportunity to meet the HR team, the Boutique Manager and Retail Manager.
Learn more about life at Richemont and our maisons below: