PJoin to apply for the strongField Service Engineer LC/LC-MS Lombardy /strong role at strongAgilent Technologies /strong /pp14 hours ago Be among the first 25 applicants /ppJoin to apply for the strongField Service Engineer LC/LC-MS Lombardy /strong role at strongAgilent Technologies /strong /ppGet AI-powered advice on this job and more exclusive features. /ppstrongJob Descriptionbr/strongAgilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at /ppstrongJob Descriptionbr/strongAgilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at day, strongAgilent Field Service Engineers /strong help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep laboratories running smoothly and more efficiently. strongJoin our dynamic organization to be a part of this rewarding and exciting work!br/strongYou will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our strongliquid chromatography coupled with mass spectrometry (LC/LC-MS).br/strongYour main responsibilities will be:brulliRespond to customer needs by providing repair, installation, upgrade and preventive maintenance activities /liliContact customers in a timely manner and schedules service efficiently /liliConnect with manager and sales team to understand and meet customer needs and expectations /liliMaintain Agilent’s customer service reputation by aligning with all corporate policies and procedures /liliComplete administrative paperwork and computer reports promptly and accurately /liliProvide feedback to the Product Specialists, manufacturing or OEM vendors concerning performance anomalies encountered - use the complaint handling system as required /liliAddress customer requests for service and communicate proactively before, during and after servicebr/li /ulFor this role, you will be working remotely, combined withstrong frequent travel /strong to customer sites mainly in strongNorthern Italy, especially in Lombardy.br/strongstrongQualificationsbr/strongWe are looking for an individual with the following background:brulliUniversity degree in Chemistry, Biochemistry, Biotechnology or similar. /liliHands-on experience with LC/LC-MS, either in a technical support role or as an end user. /liliFull proficiency in Italian and good level of English (especially reading understanding). /liliA valid driving license.br/li /ulOn a personal level, you are strongproactive, outgoing /strongandstrong customer oriented /strong. You enjoy working strongboth autonomously and as part of a team /strong, to solve various types of problems. You havestrong great communications /strong andstrong interpersonal skills /strong to interact with many internal and external partners.brWhat we offer:brulliPermanent Contract /liliOutstanding company culture /liliCareer development opportunities /liliCompany pension scheme, yearly company bonus, company car, private health care, stock purchase plan, medical life insurance /liliA position within an international organization with exciting opportunitiesbr/li /ulstrongWe will make sure you get all the training and development opportunities you need to become the best in your field!br/strongstrongAdditional Detailsbr/strongThis job has a full time weekly schedule.brOur pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.brstrongTravel Required:br/strong25% of the TimebrstrongShift:br/strongDaybrstrongDuration:br/strongNo End DatebrstrongJob Function:br/strongServices Support /ph3Seniority level /h3ullih3Seniority level /h3Associate /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3pReferrals increase your chances of interviewing at Agilent Technologies by 2x /ph3Sign in to set job alerts for “Field Services Engineer” roles. /h3pGreater Milan Metropolitan Area 18 hours ago /ppAgrate Brianza, Lombardy, Italy 2 weeks ago /ppAgrate Brianza, Lombardy, Italy 2 weeks ago /ppWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr