Client Engagement Manager – Spanish SpeakingWho we areSpoki is reshaping how businesses communicate with their customers. Through our innovative platform, we merge WhatsApp and Artificial Intelligence to create authentic and trusted relationships.From our headquarters in Puglia, we’ve built a growing international team with a strong focus on customer success. After opening the Spanish market, our mission is to consolidate and expand it by building long-lasting connections with businesses that believe in the power of conversations.The future is conversational, and we’re looking for someone who wants to make it happen with us.About the roleAs a Client Engagement Manager – Spanish Speaking, you’ll be the trusted partner for our Spanish clients, helping them get the most value from Spoki. You’ll work across teams – from Sales to Marketing to Product – to ensure a seamless, impactful customer experience and drive adoption of our solution in a growing, strategic market.Key ResponsibilitiesWork closely with clients and strategic partners to maximize their success with SpokiDefine and implement strategies to drive product adoption and client retentionManage a portfolio of accounts, focusing on growth and measurable resultsCollaborate with Sales, Marketing, and Product to continuously improve the customer journeyAct as the voice of the customer, providing feedback that shapes our solutionsWho we’re looking for3–5 years of experience in Customer Success, Account Management, or similar rolesProven ability to build long-term, trust-based relationships with clientsStrong analytical and digital marketing skillsFluent in Spanish (B2–C1) and English (B2–C1) – mandatoryCustomer-focused, results-driven, and proactive mindsetWhat we offerSalary range: €30K – €38K gross annual, based on experiencePermanent full-time contract (CCNL Commercio)Meal vouchersCompany laptopStock options after one yearA collaborative, dynamic, and international work environmentThe opportunity to contribute to the growth of a strategic market and make an impactLocation: San Vito dei Normanni (Brindisi), ItalyHiring ProcessStep 1: Invitation to an introductory video callStep 2: Technical interview with the teamStep 3: On-site final interview with our CEO