Who We Are
Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.
Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset.
The role
As Legal Counsel at Spoki, you will be the internal legal guardian of our business operations and growth strategy. This is a strategic, high-impact role designed for a legal professional who understands technology, data privacy, and the evolving AI regulatory landscape.
Your mission is to ensure Spoki operates in full legal compliance while enabling rapid business growth through clear contracts, robust data protection practices, and proactive risk management. You'll work at the intersection of law, technology, and business strategy—making legal a competitive advantage, not a bottleneck.
This role is for a pragmatic, business-oriented legal professional who thrives in fast-paced tech environments and believes legal should empower innovation, not slow it down.
Location: San Vito dei Normanni, Italy
What you will do:
Contract Management & Negotiation
* Draft, review, and negotiate B2B commercial contracts (SaaS agreements, MSAs, NDAs, partnership agreements)
* Manage customer and supplier contracts lifecycle, ensuring compliance and minimizing legal risk
* Support sales and business development teams with contract templates, playbooks, and rapid turnaround
* Negotiate and finalize contracts with technology providers, vendors, and strategic partners
* Ensure contract compliance with Italian, EU, and international commercial law
GDPR & Data Privacy Compliance
* Design and maintain Spoki's GDPR compliance framework and data protection policies
* Draft and update privacy policies, cookie policies, data processing agreements (DPAs), and GDPR documentation
* Conduct data protection impact assessments (DPIAs) for new products and features
* Act as internal Data Protection Officer (DPO) or coordinate with external DPO when required
* Manage data subject requests (access, erasure, portability) and privacy-related inquiries
* Monitor evolving EU and national data protection regulations and ensure ongoing compliance
* Support implementation of privacy-by-design principles across product and engineering teams
AI Act & Emerging Technology Regulation
* Monitor and interpret the EU AI Act and related regulations affecting AI-powered products
* Assess Spoki's AI systems for compliance with emerging AI regulatory requirements
* Collaborate with product and engineering teams to implement AI governance frameworks
* Draft AI-related disclaimers, terms of use, and transparency documentation
* Stay ahead of evolving AI regulation across Europe and key international markets
Ideal Candidate Profile
We are looking for a pragmatic, business-oriented Legal & Compliance professional with strong experience in commercial contracts, data protection, and emerging technology regulation, who enjoys working closely with fast-moving product, sales, and engineering teams.
Experience & Background
* Law degree (or equivalent legal qualification); specialization in commercial, technology, or data protection law is a strong plus
* 3+ years of experience in in-house legal team, preferably in SaaS, tech, or digital businesses
* Proven hands-on experience drafting and negotiating B2B commercial contracts (SaaS agreements, MSAs, NDAs, partnership and vendor agreements)
* Solid experience managing the full contract lifecycle, from drafting to execution and compliance
* Strong working knowledge of Italian, EU, and international commercial law
* Demonstrated experience with GDPR compliance, ideally acting as internal DPO or as primary GDPR point of contact
* Familiarity with AI-powered products and interest or experience in AI regulation (EU AI Act) is highly desirable
Legal & Technical Expertise
* Excellent understanding of GDPR, including:
* Privacy and cookie policies
* Data processing agreements (DPAs)
* DPIAs and privacy risk assessments
* Data subject rights management
* Ability to translate legal requirements into practical, scalable processes for product and engineering teams
* Knowledge of privacy-by-design and privacy-by-default principles
* Ability to monitor and interpret regulatory developments (GDPR updates, EU AI Act, digital regulation trends)
* Comfortable drafting AI-related terms, transparency notices, and compliance documentation
Business & Soft Skills
* Strong negotiation skills with a solution-oriented and commercial mindset
* Able to balance legal risk management with business growth needs
* Excellent communication skills, with the ability to explain complex legal topics to non-legal stakeholders
* Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
* Proactive, autonomous, and comfortable owning legal topics end-to-end
* Collaborative mindset, with a natural inclination to work closely with sales, product, engineering, and leadership teams
Languages
* Fluent Italian and English (written and spoken)
* Spanish and additional languages are a plus
Mindset & Cultural Fit
* Tech-curious and motivated by innovation, AI, and digital products
* Comfortable in a scaling startup / high-growth environment
* Pragmatic, hands-on, and not overly theoretical
What We Offer
* Own the legal function in a company poised for global expansion and ambitious growth
* Work with an international, passionate, supportive, and talented team dedicated to excellence
* Tech Gear: Apple MacBook Air, Apple Keyboard, Apple Trackpad, 2nd WideScreen Monitor
* Regular team-building events and celebrations
* Access to cutting-edge technologies and exposure to emerging legal challenges in AI and SaaS
* Opportunity to shape legal and compliance strategy in a high-growth, innovative company
* Competitive Compensation: Gross salary ranging from €25,000 to €35,000/year, with performance-based adjustments
* Location: San Vito dei Normanni, Puglia, Italy
How to Apply
submit your CV and a brief cover letter to Serena.Spera@spoki.com in which you tell us:
* Why you're excited about joining Spoki
* Your experience with GDPR, contracts, and tech/SaaS legal matters
* How you approach balancing legal compliance with business agility
Spoki is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.