Job Title: 3CAD Technical Specialist
Location: Italy
Contract: Permanent
Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.
Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.
Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology
The role
The 3CAD Technical Specialist is an integral part of one or more working groups involved in various projects. This role benefits from the support of both senior and junior consulting resources, assigned Project Managers, and the company's PMO (Project Management Office). The primary responsibilities involve writing configuration logic on the platform while maintaining continuous communication with both the client and the project team. The main objective of the 3CAD Technical Specialist is to implement the most suitable solution for the client's needs, based on analyses and evaluations carried out with, or with the support of, more experienced colleagues in the 3Cad field. This role offers the opportunity to develop practical skills in catalog development and technical training for clients, as well as to participate in project analysis and management phases, although without direct responsibility in these areas.
What the 3CAD Technical Specialist Does
* Guided by the Project Manager, supports the client's team in the development of the 3CAD catalog, providing technical support in terms of architecture-building techniques and data entry.
* Guided by the Project Manager, trains the client's team with the goal of making them autonomous in most data development and maintenance activities.
* Actively collaborates with the Project Manager assigned to the project.
* Creates and manages 3Cad catalogs, entering and maintaining configuration logic on the platform.
* Carries out the technical project activities planned by the Project Manager and the client.
* Participates in the analysis of workflow and order processes and follows up on resulting activities, although without direct responsibility.
* Participates in the analysis of interfacing with other systems (ERP, MES, WMS, E-COMMERCE, etc.), although without direct responsibility.
* Is part of a working team.
Requirements to Become a 3CAD Junior Consultant
* High school diploma, technical diploma, or a first or second level degree
* Excellent command of commonly used software (web browsers, Office suite, etc.)
* Interest in the furniture and design sector
* Goal-oriented mindset
* Teamwork skills
* English language proficiency – Intermediate
* Analytical skills – Entry Level
* Willingness to listen and engage in discussions – Entry Level
* Knowledge of ISO 21500/21502 Project Management Standards – Entry Level
* Motivation and commitment
* Participation in the 3Cad Academy
Opportunities with 3CAD
Opportunities with 3CAD offer a truly unique work experience. Joining our professional services team means becoming part of a young, dynamic group, enriched by the presence of experienced professionals. Our team stands out for its passion for technology, a collaborative mindset, and the promotion of a culture that emphasizes continuous learning, fostering both personal and professional growth for each member. Within our organization, characterized by a non-hierarchical structure, we provide a work environment that encourages flexibility and responsibility. This philosophy extends beyond local borders, offering international development opportunities. Additionally, beyond achieving set objectives, we provide resources and continuous training programs to ensure the ongoing growth of our members, both personally and professionally. Joining our team means becoming part of a dynamic and stimulating community, ready to support individual and collective success.
Working for us
At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.
Here, you'll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You'll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.
We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.
If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.