Sharp Brains Solutions is looking for a Helpdesk Support Technician Level 1 to provide on-demand technical support. The role is based in Giugliano in Campania, Italy, and involves troubleshooting desktop and laptop systems, managing the lifecycle of devices, and using tools such as SCCM, Intune, and ServiceNow for support. Responsibilities include ensuring compliance with security protocols and providing VIP support during critical escalations. Ideal candidates would have experience in tech support environments and knowledge of relevant tools.
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