PbOccupazione: Coordinatore Area Service E After Sales /b /ppLa nostra azienda ricerca un professionista per ricoprire il ruolo di Coordinatore Area Service E After Sales. L'obiettivo principale è garantire l'efficienza operativa e la soddisfazione del cliente attraverso il coordinamento delle attività di assistenza tecnica, manutenzione, installazione e supporto post-vendita. /ppbLe attività principali includono: /b /pulliCoordination of the service technical team (internal and external); /liliManaging customer technical assistance requests (tickets, calls, emails), setting priorities and timelines; /liliPlanning and monitoring on-site and remote interventions, optimizing resources based on availability and skills; /liliSupporting the definition of warranty policies, maintenance contracts, and assistance packages; /liliPreparing periodic reports for management regarding after-sales activities; /liliCollaborating with the technical department for feedback collection and continuous product improvement. /li /ulpbRequirements include: /b /pulliTechnical diploma or degree (mechanical, electronic, or automation); /liliKnowledge of electromechanical, pneumatic systems, PLC, HMI; /liliProficiency in English; /liliFamiliarity with digital tools for ticket management and post-sales CRM. /li /ulpIf you are a dynamic and organized person with experience in maintenance and technical assistance, do not miss the opportunity to apply for this role. /p #J-18808-Ljbffr