IT Governance & Performance Specialist | Milano23 dic 2025IT Governance & Performance Specialist | MilanoWe let the future guide us. Join our next generation2. IT Performance ManagementYour Future With Us - Cosa troverai in KPMGUnisciti a noi!We let the future guide us. Join our next generation.Do Work That Matters – Your Role and ResponsibilitiesDo you want to do work that is truly meaningful and impactful? At KPMG, you will have the opportunity to support clients, the firm, and your colleagues in addressing and solving today's most relevant and complex challenges.KPMG Business Services provides internal services to the organization, supporting all service lines and assisting professionals in managing daily operations.The IT Governance & Performance function is responsible for ensuring end-to-end governance of key IT processes, transparency on performance, financial discipline, compliance with control frameworks, and a reporting model that enables IT Management to make data-driven decisions based on objective KPIs. Specifically, the IT Governance & Performance Specialist contributes to these objectives with a strong focus on service performance monitoring and reporting, financial performance and cost control, vendor performance analysis, and the execution of IT governance and compliance processes in line with corporate control frameworks.Your Day-to-Day Activities Will Focus on the Following AreasCollaborate with the Finance Controlling function to ensure proper management of IT budgeting, forecasting, and cost control processes.Monitor recurring costs (licenses, cloud services, contracts, managed services).Support spend optimization initiatives through cost analysis and savings plans, in collaboration with senior IT functions.2. IT Performance ManagementContribute to the definition of the IT KPI framework and scorecards (services, processes, vendors).Prepare periodic reports for IT Leadership.Identify trends, inefficiencies, and areas for operational improvement.Drive the development of the "IT Performance" dashboard for IT Management.Maintain and enhance the IT cost allocation model across functions and Lines of Service.Ensure accurate collection of consumption drivers and total cost of ownership (TCO) for IT services.Produce detailed showback and chargeback reports for key stakeholders.Analyze vendors' TCO, financial performance, and SLA compliance.Contribute to the development of vendor scorecards and performance reviews.Provide financial analyses to support IT Portfolio Management.Support the definition and evaluation of business cases, expected returns, and financial sustainability of initiatives.Monitor benefits realization and CAPEX/OPEX allocation.6. Compliance, Controls and AuditSupport activities required to ensure compliance with IT Governance and Performance requirements (IT audits, ISO standards, etc.).Come As You Are – Your Skills and ProfileThis opportunity is ideal for you if you have:Approximately 5 years of experience in leading consulting firms, corporations, or banking institutions.A Master's degree in Management Engineering or similar disciplines.Knowledge of IT governance frameworks (e.g. ITIL).The ability to build cost allocation models and TCO analyses.Knowledge of ITSM processes and the IT service lifecycle.Excellent proficiency in Excel, Power BI, and reporting tools.Knowledge of IT contracts (licenses, cloud services, outsourcing).Experience with FinOps practices is considered a plus.Strong data-driven mindset and analytical thinking.Accuracy and reliability in managing financial and economic information.Ability to collaborate effectively with both technical and financial stakeholders.Strong communication and synthesis skills.Problem-solving attitude and proactivity.Strong sense of ownership and accountability.Excellent command of the English language.Your Future With Us – What You Will Find at KPMGAn inclusive and fair work environment that respects, encourages, and values diversity.A stimulating and dynamic context that fosters creativity and teamwork.A hybrid working model, promoting a healthy work-life balance.Advanced training and development programs to continuously enhance your skills.An international mindset and exposure to innovative projects.Initiatives focused on physical and psychological well-being.Together for Better – Our Values and CommitmentLeadership, teamwork, respect for every individual, continuous learning, transparency, commitment to the community, and integrity: these are the Values of KPMG, shaping an environment open to the exchange of ideas and knowledge and enabling our professionals to fully express their potential.As a result of our commitment to fostering an inclusive work environment, our Network complies with the standards of the ISO 30415requirements, on the Diversity and Inclusion Management System, and UNI PdR 125, relating to gender equality. Within our Impact Plan – bit.ly/OurImpactPlanKPMG – you can find a summary of the concrete actions we are undertaking across environmental, social, and governance (ESG) topics.Join Us!Your data will be processed in full compliance with Regulation (EU) No. 679/2016 (General Data Protection Regulation – "GDPR") and subsequent amendments. For further information, please refer to KPMG's privacy policy.KPMG Business Services S.r.l. is an equal opportunity employer.
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