About the roleWe are looking for a Field Service Engineer to join our Vascular Division, based in Naples. In this role, you will act as a key technical partner for customers across Central and Southern Italy, with approximately 20% travel to Spain.You will work with a high level of autonomy, providing on‐site technical support, troubleshooting, and training for vascular medical devices, ensuring optimal performance and customer satisfaction.What you will do
Provide on‐site field service support for installation, configuration, modification, and enhancement of vascular medical devicesTroubleshoot technical issues and determine effective solutions in line with product and customer specificationsPerform technical analysis of product implementations and upgradesAssess customer needs and recommend appropriate technical solutionsDeliver technical training and product briefings to customers, distributors, and internal teamsAct as the local on‐site technical representative, building trusted relationships with customer organizations
What you bring
Associate Degree or equivalent technical qualificationMinimum 1 year of experience in field service, technical support, or similar roles (medical devices preferred)Strong analytical and troubleshooting skillsAbility to work independently with limited supervisionExcellent communication skills and customer‐oriented mindsetWillingness to travel across Central & Southern Italy and occasionally to Spain
Why join us
Be part of an innovative Vascular Division delivering life‐impacting technologiesHigh level of responsibility and autonomyContinuous learning through hands‐on technical exposureCollaborative and inclusive work environment
Diversity & InclusionWe are committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified individuals regardless of gender, age, disability, ethnicity, sexual orientation, or background.#J-18808-Ljbffr