Apply as Relationship Manager Diplomatic Clients General Information Job ID: 49257 Company: UniCredit Bulbank Competence Line: Retail Banking Country: Bulgaria City: Job Type: Professional Functional Area: Working Time Model: Full-time Type of Contract: Labor Permanent Contact At UniCredit, we explore bold, innovative ideas, delivering products and solutions that enable people to live more successful and fulfilling lives. Our ambition is to be the Bank for Europe's future - and we look for people who are willing to walk with us in this direction. To be an example in applying the principles of diversity and equity and in creating an inclusive environment for all is key for the relationships and processes we build. Our business creates investments, resources, and new opportunities that drive our employees' growth by providing a unique and dynamic professional journey. We want you to bring your talents and strengths to the team and create a meaningful career that gives back as much as you achieve. What you'll be doing Maintaining high-level business relations with Diplomatic institutions and their employees; Communicating with customers (SME and Individuals) in the entrusted portfolio remotely and on-site at embassies; Serving as the main point of contact for consultancy and service, with support from Call Center (24/7); Supporting migration of customer service to digital channels, including payments, utility payments, payroll, and account statements in BBO; Assisting customers in branch for a comfortable service experience; Supporting branch employees in applying specific rules for diplomatic customers; Ensuring timely and remote compliance and KYC reviews; Selling bank products and conducting post-sales activities. What you'll need to succeed Experience in selling bank products and post-sales activities; Fluent in English (written and spoken); Knowledge of additional foreign languages is an advantage; Experience in banking business and knowledge of banking products and processes. What you'll get in return Performance bonuses; Preferential loan terms; 25 days of holiday leave; Additional holiday leave and birthday gift; Extra day-off for volunteering; Refer-A-Friend Program; Flexible working hours & work-from-home options; Additional health and life insurance; MultiSport cards and access to fitness centers at head offices; Corporate recreational facilities. About UniCredit Group UniCredit is a pan-European Commercial Bank with a unique service offering in Italy, Germany, Central and Eastern Europe. Our purpose is to empower communities to progress, delivering the best-in-class services for all stakeholders, unlocking a better tomorrow for our clients and our people across Europe. We serve over 15 million customers worldwide. Digitalisation and our commitment to ESG principles are key enablers for our service, helping us deliver excellence and create a sustainable future. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace, ensuring all voices are heard and leveraging diversity of thought for sustainable growth, innovation, and a positive work environment. J-18808-Ljbffr J-18808-Ljbffr