The future looks like you
C&A, founded in the Netherlands in 1841, is a successful and innovative multinational retail company that for six generations has offered trendy clothing at affordable prices for men, women, and children.
In Italy, C&A has been present since 2008.
Before applying, please review our Data Protection Policy:
Your responsibilities
Provide customers with a positive shopping experience. Aim to increase sales by assisting customers in a friendly and efficient manner and presenting products attractively to ensure customer satisfaction and loyalty.
* Achieve sales targets by identifying and optimizing sales opportunities. General knowledge of store sales.
* Commercial management: Know the available products in store across all sections; share ideas with the Store Manager to promote priority products. Knowledge of the collection: sizes, prices. Execute circulars: transfers, sales.
* Market analysis: Understand market trends and competitors.
* Visual Merchandising: Support daily execution of Vim guides. Organize sales plans, restock, and maintain proper product density.
* Customer focus: Proactive, direct, and personalized attention. Implement the various stages of the ONE SMILE, ONE SOLUTION Customer Service program. Address customer comments or suggestions.
* Teamwork: Maintain clear communication. Be willing to help others. Assist in training new and temporary staff.
* Procedures: Know and apply company procedures and guidelines (operational manual, DM guidelines). Manage store openings, closings, organization, stock replenishment, and support campaigns and inventories. Comply with occupational safety and internal store safety norms.
* Communication: Ensure clear and effective communication with all stakeholders to achieve objectives.
What you bring
* Experience in customer service and sales.
* Polite and respectful at all times with customers and colleagues.
* Service-oriented attitude.
* Commercial awareness.
* Ability to work in a team.
* Open and fluent communication.
* Flexibility, openness, and willingness to learn.
What we offer
* Training courses
* 20% discount in our stores
* Positive work environment
* International company
#J-18808-Ljbffr