About Us
Established in 2017 as a Pirelli spinf-off, Prometeon Tyre Group is the only tyre manufacturer that focuses entirely on the Industrial, namely transport of goods and people, Agro and Off the Road (OTR) sectors.
With a more than 8,000 employees across 30 nationalities, 4 manufacturing sites, 4 R&D; centers and a commercial presence spanning 160 countries in 5 continents, the Company is the trusted partner for everyone who demands high-quality industrial tyres with a special focus on performance and sustainability.
Role description
As a Workplace Services Intern (Leading to a permanent position), you’ll play an important role in our Workplaces & End-user Services Team. From our headquarters in Milan, you’ll collaborate to provide premium help desk support to our employees.
Key responsibilities:
Prometeon Tyre Group is looking for a Workplace Services Intern to join the Workplaces & End-user Services Team in the Group Head Quarter in Milan. The candidate will support the team by focusing on activities that maintain and improve our workplace services to ensure a smooth and efficient working environment, including:
- Provide first-level helpdesk support for Windows and Apple mobile devices.
- Configure and maintain printers, devices, and workplace technology.
- Assist with basic networking tasks and troubleshooting.
- Manage office supplies and IT equipment inventory.
- Support new employee on boarding by setting up workstations and necessary software.
- Collaborate with the IT team to resolve technical issues and improve service delivery.
- Conduct routine maintenance and updates for software and hardware.
- Provide training and support to employees on using workplace technology.
- Assist in documenting technical processes and procedures for the helpdesk.
Qualifications required:
The ideal candidate meets the following requirements:
- Technical diploma or pursuing/recently completed a degree in IT, Computer Science or a related field is a plus.
- Reliable and quick learner with a minimum background in IT. Strong problem-solving and attention to detail.
- Proficient in Microsoft Office Suite. Proactive and eager to learn new technologies.
- Understanding of Windows OS and troubleshooting.
- Good knowledge of Apple mobile devices. Familiarity with handling Apple devices, including phone replacement.
- Familiarity with printer setup and maintenance ; experience in managing a domain and replacing PCs.
- Experience in corporate helpdesk support is a plus.
- Ability to interact with all employees at the Headquarters of a multinational company, supporting a cross-functional HQ role.
- The ideal candidate is proficient in Italian and has at least an intermediate level of English.
- Full-time presence required.
Benefits:
- Competitive Compensation Pack: 1.000€ + buoni pasto 9 €/day.
- Training on the job.
- International and engaging environment.
WE MOVE GOODS, WE MOVE PEOPLE, WE MOVE EMOTIONS
Join US!