Product designer

👋 About TextYess


For thousands of years, commerce was human. Merchants knew their customers, understood their needs, and built trust through real conversations. Then came the internet, and we traded humanity for scale. Shopping became efficient but soulless: endless product grids, generic descriptions, no one to guide you.


TextYess is here to restore what was lost. We build AI agents that bring back the personal, conversational shopping experience, but at infinite scale. Through WhatsApp, web, voice, and email, we help brands sell through real conversations that feel natural, helpful, and human. Where this is going: an AI-native CRM that runs the entire customer relationship for B2C brands, across every channel, autonomously.


We work with brands like Ducati, Pittarosso, Piazza Italia, and Doppelgänger. We’ve raised over €3M, we’re doubling revenue every six months, and we’re preparing for international expansion. We’re on a rocketship, and we’re just getting started.


🚀 The Role


You’ll be the second designer at TextYess, working alongside our Founding Product Designer and reporting directly to the Head of Product, with real ownership over product surfaces.


You’ll be in the room when the problem is defined - often the one defining it. You won’t be handed tickets or pixel-perfect specs. You’ll take messy product problems and turn them into clear decisions, UX flows, and things engineers can ship. You’ll own the outcome, not just the deliverable.


We’re rethinking the primitives of a CRM and what marketing looks like over WhatsApp, email, and voice when used by AI agents, not only humans. That means designing things almost no one has designed well: agent tone and limits without prompts, branded emails, hyper-personalized campaigns that don’t feel creepy, autonomous decisions good enough to trust.


The product surface is large and growing: merchant dashboard, campaign builder, AI agent configuration, conversation flows, analytics, onboarding, and integrations with ecommerce platforms. New channels are being added: email, voice, social.


You will not run out of interesting problems.


We expect you to use AI to move fast. That means prototyping with AI tools, but it also means taking a branch and doing design work directly in code with AI. Which tools you use is up to you. What matters is speed, judgment, taste, and knowing when something is ready to go live.


You’ll also contribute to marketing and brand work when needed.


What you’ll work on:


→ Core product flows, end to end. You’ll own the design of the most important parts of the product: campaigns, AI agent settings, onboarding, analytics. You’ll decide what works, what doesn’t, and what needs to change.

→ Turning customer problems into shipped solutions. You’ll take unclear inputs and turn them into concrete UX decisions, flows, and interfaces that engineers can ship without back-and-forth.

→ Fast prototyping and iteration with AI. You’ll use AI tools to prototype quickly, work directly in code on a branch, then refine, fix edge cases, and improve clarity before things go live.

→ Design system and product consistency. You’ll contribute to and maintain the design system: components, layout rules, typography, states. You’ll keep the product coherent across WhatsApp, web, and future channels.

→ Visual design when needed. You’ll design visual assets for marketing and make sure product and brand feel aligned.


How you’ll work:


→ You’ll work in a small, fast team with little process and a lot of trust

→ You’ll be given real responsibility and autonomy from the start

→ You’re expected to notice what’s broken and fix it, not wait for permission

→ You’ll move in tight loops: idea → prototype → feedback → ship

→ Every week you’ll make real calls on speed vs quality vs scope and own the outcome


🎯 Who You Are


→ Strong product and UX judgment

→ Comfortable working with uncertainty and making decisions

→ Able to move fast without being sloppy

→ Experience shipping real products (titles and years matter less than what you’ve actually built)

→ Comfortable taking a branch and doing design work directly in code with AI tools

→ Good taste and attention to detail

→ Willing to own outcomes, not just tasks


Must-haves:


→ 2-5 years of product design experience

→ Excellent UX, visual, and interaction skills: clean, functional, well-structured interfaces and flows

→ You’ve worked inside a real design system and know when to extend it vs. break out of it

→ Comfortable working directly in code (you don’t need to be an engineer, but you can take a branch, make changes with AI tools, and ship them)


Bonus:


→ Product experience or mindset: you think like a mini-CEO about the surfaces you own, not just a designer executing tasks

→ Previous experience in e-commerce, CRM, or marketing tools


💼 What we offer


→ Compensation: from €45,000 to €70,000+ depending on experience and location. If you’re senior and you know it, talk to us - we’ll figure something out.


Stock options included. If TextYess becomes something big, you share in it.


📝 Hiring Process


* 30-min Intro Call
* 45 min Technical Interview
* Take home assignment
* 60-min Presentation and Deep Dive with Head of Product and Founding Designer
* 45-min Founder (CEO) Conversation


📝 How to apply


We accept applications through our form or via email at. If you apply by email, make sure to answer the questions included in the application form below.


👉 Apply here: https://tally.so/r/rj0bol