Posting Date:22 Oct 2025 City:Rozzano Location:Rozzano, IT, 20089 Contract Type:Permanent Division:Mediterranean & Africa Certification Level of experience:Intermediate - RINA is currently recruiting for a Italy Elevator & Inspection Certification Process Improvement Administrator to join its office in Rozzano, Italy within the Mediterranean & Africa Certification Division. Mission - The role is focused on contributing to the identification and implementation of ways to improve the efficiency of business processes. LI-GZ1Key Accountabilities - Support in Developing and Implementing Process Improvements: - Identify and propose areas for process improvement. - Collaborate with team members to implement new processes to enhance efficiency. Analyze Root Cause of Inefficiencies: - Perform data collection and root cause analysis to identify inefficiencies. - Suggest and develop solutions to improve process efficiency. Contribute to Developing Instructions and Guidelines: - Create and revise process documentation, instructions, and guidelines to standardize operational activities. - Ensure documentation is comprehensive and up-to-date. Monitor and Optimize Process Flows: - Monitor and report on process performance metrics to ensure alignment with project requirements. - Identify and recommend opportunities for process flow optimization. Monitor Process Performance: - Review process performance against key metrics, such as deadlines and technical review recommendations. - Provide feedback and recommendations to improve process performance. Maintain and Update Process Documentation: - Ensure all process-related documents are accurately maintained and updated regularly. - Document and track process changes and updates for reference purposes. Education - High School Diploma/GED- Bachelor’s Degree in OtherQualifications - 3-5 years of experience in process improvement or related roles. - Solid understanding of process improvement methodologies (e.g., Lean, Six Sigma). - Strong analytical and problem-solving skills. - Proficiency in data collection and analysis tools. - Good communication and documentation skills. - Ability to work collaboratively in a team environment. Competencies - ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way - BUILD NETWORK - Forge trust relationships, across departments, and outside the organization - CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction - EARN TRUST - Take everyone's opinion into account and remain open to diversity - MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint - MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions - PIONEER CHANGE - Actively embrace change and benefit from the new circumstances - PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model - THINK FORWARD - Capitalise on experiences and translate them into action plans for the future - RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion. - At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99._