Mission: We are looking for an engaged and passionate Intern to join our Global Digital Marketing team in Milan.
Activities
The intern will cover the activities listed below:
Create, scheduling and publishing content across multiple social media channels, including our global social pages
Managing comments on posts, monitoring brand sentiment, responding to direct messages, escalating issues
Managing content calendars, filling in internal materials to ensure a coordinated and approved process, while looking for opportunities for the brand
Ensuring coordination about social media plans with the regions
Monitor social media trends & new developments
Analyze social media performances
Support the team in building the relationships with our digital clients, taking care of the customer success cases, from initial customer contact through resolution, and coordinate, and collaborate with cross-functional teams to ensure efficient case resolution
Work closely with senior stakeholders and team members to communicate ongoing progress and updates
Support Head of Digital in other activities considered relevant for the role
Qualifications:
Bachelor/Master’s degree in Marketing, Communication, Business or similar
Curious, proactive, detail-oriented with solid organizational and time-management skills
Interest in Social Media trends and Luxury/Fashion trends
Interest in building digital knowledge and a digital mindset within the brand
Professional use of Italian and English