Professional Solutions, an Adecco Group company, is looking for two highly qualified and motivated professionals to join our client's team. This is a fantastic opportunity to work in the automotive industry and contribute to the success of a leading company.
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The Warranty Auditor is responsible for reviewing, verifying, and auditing warranty claims submitted by dealership departments to ensure compliance with warranty policies and internal guidelines.
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Key Responsibilities
- Audit warranty repair orders and claims to ensure accuracy and completeness
- Verify proper documentation including technician notes, diagnostic results, parts usage, and labor times
- Ensure compliance with manufacturer warranty policies and procedures
- Identify discrepancies, errors, or potential fraudulent claims
Qualifications
- High school diploma or equivalent (bachelor's degree in Business, Automotive Management, Engineering, or related field degree preferred)
- 2+ years of experience in warranty administration, audit, or dealership aftersales operations
- Strong knowledge of manufacturer warranty guidelines
- Strong analytical and detail-oriented skills
- Excellent communication and organizational skills
- Ability to work independently and meet deadlines
- Experience working within multi-country or regional structures preferred
- Fluency in English required; additional European languages are an advantage
Preferred Skills
- Experience with automotive warranty auditing
- Understanding of automotive repair operations
- Proficiency in Microsoft Excel and reporting tools
- Strong problem-solving ability
Working Conditions
- Hybrid work environment combining office-based (Turin) and remote work
- Preferred region: Lombardia, Piemonte
- Frequent travel required across various European countries to conduct on-site audits and dealership assessments
- Regular collaboration with dealership service departments and management teams
- Standard business hours with flexibility required to accommodate travel schedules and audit timelines