PDHL Cross-Border Solutions is seeking a highly experienced, dynamic, and entrepreneurial bManaging Director /b to lead our Sales, Operations, IT, and Customer Service teams in Italy, while closely cooperating with the Finance team. This is a senior leadership position that offers the opportunity to drive business growth and innovation within the rapidly expanding cross-border eCommerce sector. /ppDHL Cross-Border Solutions is part of DHL eCommerce, the newest member of the DHL family. Our mission is to become a European leader in cross-border parcel delivery by developing customized shipping solutions for international eCommerce customers. /ppAs a Managing Director, you will be responsible for driving strategic development, managing daily operations, and leading a diverse team to deliver strong business results while ensuring a high level of employee engagement and operational compliance. You will shape the future of our Cross-border eCommerce Services in Italy, including logistics solutions, for clients across various industries. /ph3Key Requirements /h3ullibLeadership Experience: /b Minimum 10 years in a senior management or executive role, with proven leadership skills in a cross-functional environment. /lilibEntrepreneurial Mindset: /b A visionary leader who can identify future business opportunities and drive innovation. /lilibeCommerce Logistics Expertise: /b Strong knowledge of the eCommerce logistics field and experience in leading multi-disciplinary teams. /lilibCommercial Acumen: /b Strong financial and commercial awareness, with the ability to analyze complex issues and make data-driven decisions. /lilibCommunication Skills: /b Fluent in Italian and English, with excellent written and verbal communication skills. Strong presentation and negotiation capabilities. /lilibStakeholder Management: /b Proven experience in managing relationships with internal and external stakeholders at all levels. /lilibSales Performance Orientation: /b Experience in sales steering, with a focus on driving performance and achieving business targets. /lilibChange Management: /b Ability to manage change and implement improvements across diverse teams and operations. /li /ulh3Key Responsibilities /h3ullibStrategic Leadership: /b Develop and implement business strategies to support the growth of the Cross Border Solutions (CBS) business unit in Italy, aligning with global objectives. /lilibProfit Management: /b Oversee financial performance and take responsibility for budgeting, cost control, and revenue generation. /lilibTeam Leadership: /b Lead a diverse team of 20-30 professionals across Sales, IT, Operations, Customer Service, and Finance. Recruit, develop, and retain top talent while fostering a culture of collaboration and high performance. /lilibBusiness Development: /b Explore and capitalize on growth opportunities within the Cross-border eCommerce space, driving the development of new solutions and services. /lilibStakeholder Management: /b Build and maintain strong relationships with key internal and external stakeholders, including other DHL divisions, clients, and external partners. /lilibProcess Optimization: /b Champion continuous improvement initiatives to enhance operational efficiency, customer experience, and service quality. /li /ulh3Why Join Us? /h3ulliLead a growing and innovative business unit with a focus on cross-border eCommerce and logistics. /liliOpportunity to shape the strategic direction and future of DHL Cross-Border Solutions in Italy. /liliBe part of a global, diverse organization with strong values and a commitment to excellence. /li /ul #J-18808-Ljbffr