Join to apply for the Client Advisor role at JIL SANDER 4 days ago Be among the first 25 applicants JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship. The refinement of cuts and the perfection of details give form to a figure that stands out by its distinctive belief in excellence and highest quality standard. Client Advisor – Venezia (Chinese/Russian speaker) Jil Sander is looking for the perfect profile as Client Advisor for our flagship in Venice. Main Responsibilities: Welcome the customer, providing an excellent in-store experience at all times, perceiving his/her needs and expectations, and providing all necessary information about the product, current trends, etc. Develop and maintain effective one-on-one relationships with customers, using digital tools as well. Maintain accurate records of all key customer account activities, including contact names, special delivery requirements, product preferences, outstanding price quotes, previous order history, and follow-up information related to closing sales. Demonstrate brand and product knowledge, based on training, and stay updated with luxury environment trends and competitors. Achieve personal and store sales goals by managing customer accounts through all sales stages and responding to product inquiries to convert them into sales. Life Skills: Strong communication skills in Chinese/Russian (verbal, in person, via email, SMS, etc.) with the ability to handle clients with care and empathy. Strong attention to detail. Results-driven and customer-focused. Effective time management. Problem-solving skills. Omni-channel retail orientation. Flexible availability, including weekends and holidays. Requirements: 3-4 years of experience in luxury fashion. Native speaker of Chinese/Russian. BOH knowledge. Proactivity, enthusiasm, fashion knowledge, and problem-solving skills. Additional Information: Privacy policy available here: https://apps.otb.net/hr-gdpr/ Seniority level Not Applicable Employment type Full-time Job function Retail, Apparel, and Fashion Referrals can double your chances of interview at JIL SANDER. Get notified about new Client Advisor jobs in Venice, Veneto, Italy. J-18808-Ljbffr