We're looking for a Field Application Specialist to help us boost the company to the next level.As a Field Apppication Specialist in Sysmex Italia you will ead after-sales activities and provide application support for Sysmex's diagnostic portfolio (hematology, urinalysis and hemostasis) :- Ensure that sales ramp-up, sales turnover, and overall customer profitability is aligned with initial commercial proposal (contract compliance)- Drive highest level of satisfaction throughout all contract duration, supporting the enduser at the customer's sites or remotely;- Contribute to new commercial proposal supporting the account managers with scientific knowledge and operational know-how.Task requestedMaintain theoretical and practical knowledge of Sysmex's diagnostic portfolio across a variety of specialty applications;Be able to take advantage of the time in the laboratory to speak the same language as the medical and technical staff;Act as consultant to identity the best operational workflow and lab organization, supporting the change management of the customers;Provide information to the sales department about user's habits, needs or recommendations;Drive implementation of Sysmex solution, including, instrument configuration,validation, and end-use training;Lead post-sales support to the customer to aid in establishing new parameters or reviewing operative workflow;Plan proactive activities and regular visits to key customers;Report of field activities and opportunity related tasks;Organize regular meeting with key end-user to highlight value of Sysmex' solutions;Accurately record service activities on sysmex CRM;Job requirementsWork experience in clinical diagnosticsUniversity Degree on biology or medical fields (PhD is a plus)Proficient with Office (Powerpoint and Excel)Languages: fluent English, mother tongue ItalianGeneral professional experience:3-5 years of