Ph3Who we are /h3 pAmplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over 20,000 professionals across 26 countries, we bring the joy of hearing and living fully to thousands of people every day. /p pWe believe that people are the most important component of our success. By investing in professional development, support, and recognition, we enable our teams to exceed expectations and build fulfilling careers. /p pWe offer a hybrid working policy, allowing employees to work b6 days per month remotely /b. /p h3What we are looking for /h3 pWe are looking for a talented resource to join the bGlobal Supply Chain Team /b and to be part of the bGlobal Shop Logistic Support team /b. The candidate will work in a very fast paced environment and constantly evolving context. As part of this, he/she will contribute to build a new and high performing logistic support service with the objective to increase the customers satisfaction and facilitate the operations of our shops all over the world. /p pReporting to the Global Shop Logistic Manager, the bShop Logistic Support Specialist /b will : /p ul liGuide the Local Shop Logistic Support team in the daily activities and support them in the exception management and in the supplier issue resolution. /li liPerform analysis on performances and process monitoring activities for a cluster of countries. /li liManage service support for the assigned countries. /li liManage supplier performances and collaborate with them to assure flowless communication and prompt problem solving. /li liTeamup with account payable team, supply chain and IT team to assure Procure to Pay processes are efficient as well as accurate (claims, return management, etc.). /li liContribute to improve the Purchasing processes and support performance excellence journey. /li liRecommend improvement actions based on the continuous analysis of KPIs, both internally and with suppliers. /li liContribute to Roll-out Amplifon Supply Chain transformation in the different Country Organization. /li /ul h3What you'll need /h3 ul liBachelor's degree in supply chain management, operations, logistics or engineering. /li li3-5 years of experience in Supply Chain, Customer Service, Logistic Operations, Procurement Operations, Sales Support. /li liContinuous improvement oriented. /li liVery good knowledge of MS Office in particular Excel. /li liCustomer oriented approach, able to problem solve and support resolution. /li liAbility to work well through cross-functional activities and responsibilities and to drive them. /li liVery good team player. /li liExcellent communication and analytical skills. /li liFluent in English and in Italian, other languages (i.e. French, German) are appreciated. /li liWorking knowledge of ERP (Oracle preferred) and order automation tools (EDI protocols, Supplier Portals, et.). /li /ul pbPer questa posizione si considerano candidati iscritti negli elenchi del Collocamento Obbligatorio ai sensi della Legge 68/99. /b /p /p #J-18808-Ljbffr