POSIZIONE: HOTEL & RESORT - Food & Beverage ManagerRETRIBUZIONE ANNUA LORDA:SETTORE DI APPARTENENZA: RetailDESCRIZIONE AZIENDAOn behalf of our esteemed international client leader in the Food & Beverage sector, we are looking for a Food & Beverage Manager that will be based in Milan.Main Duties:Manage and monitor main KPI's of departments in all Food & Beverage areas.Achievement of department's business goals (sales and productivity).Identify customers' needs and respond proactively to all of their concerns.Preserve excellent levels of internal and external customer service.Lead F&B team by attracting, recruiting, training, and appraising talented personnel.Establish targets, KPI's, schedules, policies, and procedures.Maintain relations with different stakeholders (HR, Marketing, Facility, Finance).Direct responsibility of a group of 100/150 coworkers in accordance with their first line of managers.Key Experiences:University Degree or equivalent.3 to 5 years minimum experience in a role of Food & Beverage Leader/Manager; preferably with experience in retail/luxury sector.Customer and service-oriented.Result focused.Good understanding of retail front-and back-office procedures.Experience in developing and implementing retail operational solutions, preferably in a retail or customer-oriented context.Excellent analytical and presentation skills.Ability to work with cross-functional teams at HQ/Markets levels.Travel flexibility.Other Requirements:Combination of strategic, analytical, and pragmatic thinking.Entrepreneurial spirit and proactive.Excellent communication and interpersonal skills.Ability to work under pressure and multi-task.Positive attitude and flexible/adaptable to change.Languages:English (fluent).Other languages are an asset.Please send your CV to info@newvisionrecruitment.it with the subject "FOOD & BEVERAGE MANAGER MILANO".
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