Ph3Urban Outfitters Team Leader / Supervisor – Piazza Santa Maria Beltrade 2, 20123 Milano, Italy /h3 pbRole Summary /b L’obiettivo principale di questo ruolo è quello di supportare il team di gestione del negozio nella realizzazione di un ambiente che promuova la creatività, lo sviluppo dei dipendenti e la filosofia VIBE. Sostenere la filosofia "Peers Training Peers" di Urban Outfitters. /p ul liCapacità di reclutare, motivare, sviluppare e guidare un team /li liGestire gli aspetti di sviluppo delle performance (Valutazioni, Piani individuali, Coaching, Counseling e azioni disciplinari) /li liRiconoscere e sviluppare individui di talento per l’avanzamento e la crescita interna /li liFungere da modello positivo e sostenere gli standard aziendali /li /ul h3Leadership and Communication /h3 ul liModel the path by inspiring, motivating and encouraging teamwork /li liConduct productive daily meetings to ensure goal achievement /li liDelegate effectively while allowing others the creativity to succeed /li liPossess excellent written and verbal communication skills /li /ul h3Management of the Environment /h3 ul liSupervise all levels of customer service with daily objectives and expectations /li liExhibit a strong presence by training the store team on service, standards and merchandising /li liAchieve medium results in mystery shops while meeting company service standards /li /ul h3Operations /h3 ul liExecute all store procedures accurately and promptly in compliance with policies /li liReach store loss objectives by supervising loss prevention practices /li liContribute to health and safety compliance at all times to protect staff and customers /li /ul h3Merchandising Display /h3 ul liManage assigned section aspects in collaboration with the Department Manager or Visual Merchandising Manager /li liUnderstand and interpret current fashion trends to generate creative solutions /li liActively ensure that floor sets are organized and scheduled appropriately /li /ul h3Business Awareness /h3 ul liMaximize sales through creative and analytic merchandise management /li liUse business reports to react to trends and drive the business /li liStay current with trends and have a solid knowledge of the customer profile /li liManage stock levels appropriately using relevant reports and market trends /li liDemonstrate entrepreneurial capabilities to reach and exceed store objectives /li /ul h3What You’ll Need /h3 ul liExperience in a managerial role in a fast-paced, high-volume fashion retail environment /li liStrong operational capabilities /li liUnderstanding of Urban Outfitters culture and local market appeal /li liAbility to increase sales through excellent service, visual presentation and business understanding /li /ul pbEqual Opportunity Statement /b URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. /p /p #J-18808-Ljbffr