One crew, one DNA, one purpose - welcome to RIMOWA, the first German Maison of the LVMH. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation. At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours. We are looking for a Client Advisor to join our Milan Sant’Andrea team! Job responsibilities Provide an outstanding and unforgettable client experience. Whether they are long-time RIMOWA brand ambassadors or discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journeys is our top priority. Build long-term relationships with our clientele by leveraging our tools to foster brand loyalty. Assist with special requests and perform repairs in coordination with our client care department. Be a team player, first and foremost, eager to learn about our products, brand, and history. A team player at RIMOWA is diplomatic, embodies our values, collaborates with colleagues, and is always there to lift the team spirit. Profile We love what we do at RIMOWA and are eager to hear from you if you are : Passionate about storytelling, lifestyle, luxury, and travel. Enthusiastic about retail and delivering memorable experiences for our clientele. Have a great eye for visual details and are eager to achieve team objectives. Proactive in your approach to clientele, building long-term relationships and approaching each situation with a collaborative spirit. Fluent in Italian and English. Additional languages are a plus. We look forward to hearing from you. Additional information Your future At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. Whether you want to develop yourself technically or creatively or use your leadership talent later as (Assistant) Store Manager (m/f/d) - RIMOWA is the home for all your ambitions and visions for the future. What are you waiting for? Apply today and soon become part of our unique crew. It's quick, easy, and uncomplicated - just tell us your salary requirements and earliest possible start date. Get to know us in advance on Instagram and Twitter: @RIMOWA or on J-18808-Ljbffr J-18808-Ljbffr