We are seeking a skilled IT Manager/IT Operations Specialist to oversee and manage IT infrastructure, ensuring seamless technology support within a dynamic and regulated environment. The role involves collaboration across departments to align IT services with organisational needs and reports directly to senior leadership.ResponsibilitiesManage and maintain IT systems, including servers, networks, and enterprise software, ensuring reliable operation.Provide hands-on technical support to staff, addressing hardware and software issues promptly and effectively.Develop and implement cybersecurity measures to safeguard sensitive data and infrastructure.Administer backups, disaster recovery plans, and performance monitoring of IT systems.Manage both on-premises and cloud IT infrastructure and external service providers.Ensure compliance with relevant regulatory frameworks such as GxP, FDA 21 CFR Part 11, GDPR, HIPAA, or other industry standards.Act as the primary system administrator in collaboration with external IT support teams.Collaborate with internal departments, including RD, QA, and finance, to align IT strategies with business goals.Oversee relationships with third-party vendors, ensuring efficient and cost-effective service delivery.Monitor and manage IT budgets, ensuring responsible and strategic investments.Lead and support IT audits as required.QualificationsEducation: Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced degrees are a plus.Minimum of 7 years of experience in IT management or operations roles, ideally within regulated industries such as life sciences, healthcare, or similar.Strong expertise in Microsoft 365, including advanced SharePoint administration and permission management in an enterprise setting.Proven experience with network management, server maintenance (physical and virtual), cybersecurity strategies, and cloud-based technologies.Hands-on experience in managing IT infrastructure, monitoring tools, and IT service hardware.Familiarity with conferencing technologies and audio systems is a plus.Experience working within regulatory frameworks, including the development and editing of IT policies and procedures, is preferred.Knowledge of GDPR and other compliance frameworks.Proficiency in English (written and spoken) with the ability to convey technical concepts clearly. Fluency in additional languages, such as Italian, is preferred but not required.Apply today: kwilson@barringtonjames.com
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